Pipedrive can split a deal's value into up to 36 installments with their own dates and amounts, on the Growth plan and above, but only to forecast revenue. Its invoicing feature can create a QuickBooks invoice from a deal and show whether it was paid. Neither one charges the customer. Collecting each payment on schedule needs a payment tool connected to the deal.
What do installments on a Pipedrive deal do?
They spread a deal's value across the months it will actually arrive, so your revenue forecast matches the plan instead of counting everything on the day the deal is won.
On a deal, you add each installment with a description, a billing date and an amount. Pipedrive allows up to 36 installments per deal, and the feature is on the Growth plan and above. Installments feed contract value and the product revenue forecast report. (Pipedrive: recurring products and installments)
Two things to know:
- Installments forecast. They don't collect. Nothing is charged to the customer on the billing date.
- A deal can't have both. Installments can't be added to a deal that has recurring products.
What about recurring products?
Recurring products are for revenue that repeats at a fixed amount: monthly or yearly, until cancelled or for a set number of cycles, up to 208. They drive monthly and annual recurring revenue figures. Like installments, they describe the money rather than collect it.
For a payment plan with a deposit and a balance, installments are usually the better fit, because the deposit and the payments after it are different amounts.
Can Pipedrive send the invoices?
Pipedrive's invoicing feature, included in every plan, creates an invoice in QuickBooks from the deal, with the deal's products filled in. The invoice's status then shows on the deal: open, paid, partially paid, overdue or voided. (Pipedrive: invoicing) Xero and other accounting tools connect through apps in the Pipedrive Marketplace.
That covers asking for the money and seeing whether it arrived. It doesn't charge a saved card or bank account on a schedule.
What does collecting a plan need that Pipedrive doesn't do?
- Charging each payment on its date, from a card or bank account the customer saved once.
- Telling the customer before each payment, and after one fails.
- Recording each payment in your books as it happens, not as one invoice paid in parts.
- Paying the right location, when locations have their own bank accounts or their own entities.
Stripe and other payment tools connect to Pipedrive through Marketplace apps. What each app writes back to the deal varies, so check that the payment status and remaining balance land on the deal, where your reps look.
When is Pipedrive on its own enough?
For a short plan with a few invoices, sent by hand, to customers who pay on time, the invoicing feature and installments together may be all you need. Once plans run for months, customers pay automatically, or several locations are involved, the collecting needs a tool of its own.
Paycove builds the plan from the Pipedrive deal, charges each payment on schedule and pays each location into its own Stripe account and books.
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